MLGW system outages preventing payment, disconnections - FOX13 Memphis

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MEMPHIS, Tenn. — System outages at MLGW on Wednesday prevented payments and other daily operations, the company said.

According to MLGW, the company experienced multiple system outages around 1 p.m.

MLGW’s Community Office and My Account went down and the drive-thru was closed, according to a press release.

The outages also affected MLGW’s Netters Busines Operations Center and MLGW Customer Care Agents only had limited access to phone lines.

MLGW said that people could still use drop boxes and Pay Agents.

The company said that payments will be processed as soon as possible and that no disconnections would take place on Wednesday.

MLGW said it will notify customers when the issues are fixed.

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