Commuters will be able to pay for Victorian bus, tram and train fares with a debit or credit card as part of a new contract for the state's public transport ticketing system.
The US-based Conduent Business Services has been awarded a 15-year contract to take over the service at the end of 2023. It takes over from NTT Data which has run the myki system since 2007.
Trials will begin in 2024 which will see debit and credit cards progressively added to public transport services, including V/Line regional services.
Fares will also be able to paid for on smart phones and watches.
"This new ticketing contract is an important step in the evolution of myki as a future-proofed ticket to travel on Victoria's world class pubic transport system," Public Transport Minister Ben Carroll said.
Myki has long faced criticism from public transport users who have complained aboutthe lack of options for travelling if a commuter left their card at home, lack of ease to top up balances, and the expiration of cards.
New South Wales rail commuters have been able to use debit and credit cards since 2018 with the system expanded to buses the following year.
Tap and pay is available on Adelaide's trams and O-Bahn bus system and it will be available on all buses by mid-2023, while Queenslanders can use them on the Gold Coast tram network and some train networks around Brisbane.
More to come.
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May 15, 2023 at 10:50AM
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Commuters to use credit cards to pay for fares on public transport as myki contract replaced - ABC News
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