LANSING, MI -- Michiganders are asked to use caution while ordering products online after the Attorney General’s office received a complaint of a phony website selling supplies that never arrived.
Attorney General Dana Nessel’s office issued a statement Tuesday regarding the website OkHomeOnline which purportedly sells various items in high demand including face masks, alcohol-based cleaning wipes, hand sanitizer and toilet paper. However, after placing an order, a Michigan resident says they never received the products and attempts to reach the company were unsuccessful.
“Consumers should always be careful when shopping online, but being cautious is especially important in a time like this when public anxiety is high and scammers are looking to profit off fear,” Nessel said in a press release. “Researching the product and the seller before you make a purchase is never a bad idea, and it can help shoppers from falling victim to these predatory practices.”
After receiving the complaint from the Michigan resident, Nessel’s office found several complaints have been filed against the company from people all over the U.S. Phone numbers and addresses listed for the website “appear to be stolen from other businesses that do not make or sell coronavirus-related products," according to a press release.
Nessel’s office has focused in on consumer complaints during the COVID-19 pandemic. Last month, an investigation was launched into a West Michigan business accused of making fraudulent sales of N95 masks to customers. The man who ran that business was charged with wire fraud in federal court and is still under investigation by Michigan officials.
If you have a complaint you can file online or by calling the Attorney General’s Consumer Protection tip line at 1-877-765-8388. Hours of operation are between 8:30 a.m. and 4:30 p.m. Monday through Friday.
PREVENTION TIPS
In addition to washing hands regularly and not touching your face, officials recommend practicing social distancing, assuming anyone may be carrying the virus. Health officials say you should be staying at least 6 feet away from others and working from home, if possible. Carry hand sanitizer with you, and use disinfecting wipes or disinfecting spray cleaners on frequently-touched surfaces in your home (door handles, faucets, countertops) and when you go into places like stores.
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